Ajankohtaista

 

 

30.12.2019


New Mobility Solutions from
Operator’s point of view


30.12.2019


New Mobility Solutions from
Operator’s point of view


 
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Mobility is undergoing a “horses to cars” sized change which will reverberate across business and society for generations. Local micro mobility solutions are as stand-alone solutions ready today offering shared bikes and e-scooters in many cities and town centers. Smart mobility solutions linking the local areas are already in use and first automated and unmanned solutions are in test phase.

Today a Mobility Operator is the service provider who offers system integration and monitoring to adjustments tasks. Operator also takes care of balancing of the shared fleets, and conducts periodical maintenance, upgrades and updates of the vehicles. User support and call center operations, problem solving, repairs and continuous improvement are also under the responsibility of the Mobility Operator.

We take care of the maintenance and availability of shared fleets 24/7

Rolan offers centralized, professional operations and maintenance maximizing the service level for the citizens. Our pre-defined process and SLA are both for users and clients which means good conditions and availability of equipment and leads to user satisfaction and positive public image. Shared operations and maintenance platform cover the public, private and P2P systems.

Our business is based on local teams and common business lines. Same shared resources are used for all our services. Productivity is the most important factor for us. Combination of operational excellence and customer focus is one the main principles for our daily operations in Rolan.

City traffic solutions evolve towards a Smart Mobility Ecosystem

New solutions drive completely new capability development already today. New ecosystem approach is still at a starting phase and integrative data as well as system approach needs to be developed. It requires new thinking in the city planning, integration of the ecosystem, more system deployment and development.

We can see also other new services emerging on rapid pace: For example traditional parking services will change into Smart Mobility Hubs and connection points between shared cars, bikes and e-scooters and service centers as well as a stations for privately owned cars.

Around-the-clock vehicle monitoring and remote operations, 24/7 user support and 24/7 fast response capability will be important in few years.

In addition to this the service availability management, advanced maintenance and repair continue to be the core capability also in the future. The integration is already progressing with city bikes, e-scooters, mobility hubs, data and service solutions.

Rolan - Number one in Smart Mobility Operations

 

Mobility is undergoing a “horses to cars” sized change which will reverberate across business and society for generations. Local micro mobility solutions are as stand-alone solutions ready today offering shared bikes and e-scooters in many cities and town centers. Smart mobility solutions linking the local areas are already in use and first automated and unmanned solutions are in test phase.

Today a Mobility Operator is the service provider who offers system integration and monitoring to adjustments tasks. Operator also takes care of balancing of the shared fleets, and conducts periodical maintenance, upgrades and updates of the vehicles. User support and call center operations, problem solving, repairs and continuous improvement are also under the responsibility of the Mobility Operator.

We take care of the maintenance and availability of shared fleets 24/7

Rolan offers centralized, professional operations and maintenance maximizing the service level for the citizens. Our pre-defined process and SLA are both for users and clients which means good conditions and availability of equipment and leads to user satisfaction and positive public image. Shared operations and maintenance platform cover the public, private and P2P systems.

Our business is based on local teams and common business lines. Same shared resources are used for all our services. Productivity is the most important factor for us. Combination of operational excellence and customer focus is one the main principles for our daily operations in Rolan.

City traffic solutions evolve towards a Smart Mobility Ecosystem

New solutions drive completely new capability development already today. New ecosystem approach is still at a starting phase and integrative data as well as system approach needs to be developed. It requires new thinking in the city planning, integration of the ecosystem, more system deployment and development.

We can see also other new services emerging on rapid pace: For example traditional parking services will change into Smart Mobility Hubs and connection points between shared cars, bikes and e-scooters and service centers as well as a stations for privately owned cars.

Around-the-clock vehicle monitoring and remote operations, 24/7 user support and 24/7 fast response capability will be important in few years.

In addition to this the service availability management, advanced maintenance and repair continue to be the core capability also in the future. The integration is already progressing with city bikes, e-scooters, mobility hubs, data and service solutions.

Rolan - Number one in Smart Mobility Operations

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